At Viper Optics®, we prioritize the satisfaction and confidence of our customers in the quality and longevity of our products. We proudly offer a fully transferable lifetime warranty for all Viper Optics® products.
Coverage:
Our lifetime warranty covers any damages that impair the function of the product, including defects in materials or workmanship, as well as damage incurred during regular use. Under this warranty, we commit to repairing or replacing the damaged product with the same or a similar model, at our discretion.
Certain conditions and exclusions apply to our warranty policy:
● The serial number on the product must be fully visible to qualify for warranty service.
● Deliberate damage, misuse, unauthorized repair, or alterations to the product are not covered under this warranty.
● Cosmetic damage that does not affect function, and loss of accessories are not covered under this warranty.
Claim Process:
To initiate a warranty claim, please click the “Warranty Claim” button on this page or visit viperoptics.com/warranty-claim. Fill out the required fields and provide a detailed description of the issue, and our customer service team will guide you through the next steps to promptly repair or replace your product.
At Viper Optics®, we are steadfast in our commitment to providing outstanding products and customer service. Our fully transferable lifetime warranty underscores this commitment, ensuring that you and future owners can rely on the quality and dependability of our optics for years to come.
If you have any questions or concerns regarding our warranty policy, please do not hesitate to reach out at contact@viperoptics.com or by visiting the Contact page. Thank you for choosing Viper Optics®.